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Terms of Use | Sweden Directory – User Agreement

Last updated: November 12, 2025

This Agreement (the "Agreement") regulates your use of the SverigesForetagsGuide catalog ("Service", "we", "us", "our") at sverigesforetagsguide.se . By registering, submitting company data, reviews/corrections, visiting the website or otherwise using the Service, you confirm that you have read and agree to the terms.

If you do not agree, do not use the Service.

1) Who are we and how to contact us

Service Controller: SverigesForetagsGuide

Support and legal issues: sverigesforetagsguide@gmail.com

Privacy Issues (GDPR): sverigesforetagsguide@gmail.com

Data protection complaints can be submitted to the Swedish supervisory authority IMY (Integritetsskyddsmyndigheten).

2) Applicable law, jurisdiction and language

The Agreement is governed by Swedish law and, regarding the responsibilities of online platforms, the Digital Services Act (DSA). Disputes with business users are considered by the Swedish courts (as a general rule — Stockholms tingsrätt), unless mandatory rules prescribe otherwise. The rights of consumers under the mandatory norms of Swedish and EU law are preserved. The basic rules of online services are in Lag (2002:562) om elektronisk handel.

3) Changes to the Agreement

We can update the Agreement. We will post significant changes on the website (and/or notify the account holders by e‑mail). By continuing to use the Service after the new version is published, you agree to it.

4) Account and age

  • To register, specify the exact e‑mail address; keep the password secret; you are responsible for all actions in the account.
  • The minimum age for self—use is 13 years; if less, the consent of the parent/guardian is required (see the Privacy Policy).
  • We may suspend/delete an account in case of violation of the Agreement or legislation.

5) User content and license

5.1 What you can publish

Through the "Add company" and "Fix error" functions, you can send: company information, contact information, descriptions, categories, photos/logos, comments/reviews. By submitting materials, you guarantee that:

  • you have the right to publish them and grant us a license.;
  • The information is accurate and not misleading.;
  • the materials do not violate the law, the rights of third parties (including trademarks, copyrights and related rights), and the rules of fair competition;
  • you do not post personal data of third parties without a legitimate reason.

5.2 License

You grant us a non-exclusive, worldwide, royalty-free license to post, store, reproduce, process (including formatting, automatic translation/transliteration), publish, publicly display, create derivative materials (for example, build catalogs/search indexes, fragments and snippets), distribute your content within the Service and its promotions.

After deleting the content by us/you, we can keep backups for a reasonable period of time and keep records in the part necessary for: (a) compliance with the law; (b) dispute resolution; (c) compliance with regulatory/court requirements; (d) operation of backups/logs.

5.3 Moderation and ranking

We can check, edit (minimal formatting/obvious typos), reject and delete materials if they violate the Agreement/law or are unreliable/spam. The moderation procedure, the reasons, and the challenge of decisions comply with the requirements of the DSA (see section 13).

6) Rules of use (Acceptable Use)

Prohibited:

  • violate the law, post illegal content (including defamation, hate speech, fraud, illegal advertising);
  • post/fake reviews, encourage "cheating", hidden advertising without labeling;
  • embed malicious code, attempt to gain unauthorized access;
  • perform scraping/bulk copying/indexing, with the exception of bona fide caching/indexing corresponding to robots.txt;
  • circumvent technical limitations, impose excessive burden on the infrastructure;
  • use the Service to send spam, phishing, and for illegal processing of personal data.

7) Information about companies (cards)

Company cards are generated from:

(a) data sent by company representatives/users;

(b) publicly available sources (registries, official websites, open catalogs).

If you are a business owner, you can confirm the card, request correction or deletion of the contact person's personal data — see Privacy Policy and section §13 (notices).

8) Advertising, paid options and third-party links

We can display ads (including Google Ads) and offer paid card promotion options. The terms of specific paid services (prices, frequency, right of withdrawal/refund, if applicable to consumers) are disclosed on the registration page. We are not responsible for the content and conditions of third-party sites to which links/ads lead.

9) Intellectual property

All rights to the Service, including the design, database, program code, SverigesForetagsGuide brand name and logo, belong to us or our licensors and are protected by law. You are granted a limited, non-exclusive, revocable license to access/use the Service for personal or business needs under the Agreement. Any other use (including mass copying, republication, or commercial resale of the catalog data) is prohibited without our written consent.

10) Guarantees and disclaimers of liability

The service is provided "as is" and "as available". We do not promise that the Service will work without errors and interruptions, or that the information in the cards is always up to date/complete.

To the extent permitted by applicable law, we exclude all non-statutory guarantees. This does not exclude or limit your mandatory rights as a consumer (if you are a consumer by law).

11) Limitation of liability

To the extent permitted by applicable law, we are not responsible for: loss of profits, reputation, data; indirect/consequential damages; losses caused by the actions of third parties (including advertisers). Nothing in the Agreement excludes our liability for intent or gross negligence. Mandatory protection standards apply to consumers.

12) Term, suspension and termination

We may suspend/restrict access to or delete your content/account in case of violation of the Agreement/law or at the request of the competent authorities. You can stop using the Service at any time by deleting your account (if any) and content.

13) Notices of Illegal Content (DSA Notice & Action)

We provide an electronic mechanism for notification of allegedly illegal content on the Service in accordance with art. 16 DSA. The notification must contain:

  1. URL(s) and a sufficient description of the content.;
  2. reason: why the content is illegal (if possible with a link to the rule of law);
  3. applicant's contact details;
  4. a statement of integrity and accuracy: "I honestly believe that the information provided is illegal/violates rights, and I confirm the accuracy of the information."

Send a notification to: sverigesforetagsguide@gmail.com .

We review notifications promptly and provide a reasoned decision ("statement of reasons") and available means of appeal, including internal appeal and/or recourse to a certified out-of-court settlement authority, if applicable. Counter‑notification.

If your content has been deleted and you consider it a mistake, submit a counter‑notification to sverigesforetagsguide@gmail.com with justification.

We will review the decision. Important: We are a hosting provider/online platform in the DSA sense and are not responsible for user content until we receive proper notification and take reasonable action; this is consistent with the DSA framework and Swedish e—commerce law.

14) Consumer dispute resolution (for consumers only)

If you are a consumer, you can contact Allmänna reklamationsnämnden (ARN), the Swedish government agency for the out—of—court resolution of consumer disputes. Information and conditions for filing a complaint are available on the ARN website. Please note: the EU ODR platform was closed on July 20, 2025; current settlement options are published on the European Commission's website.

15) Privacy and cookies

The processing of personal data and the use of cookies are governed by our Privacy Policy and Cookie Policy documents, which are an integral part of the Agreement.

16) Other conditions

  • Communication and notifications. We can send notifications (including "statement of reasons") to your account's e‑mail or display them in the Service interface.
  • A concession. We may transfer the rights/obligations under the Agreement in connection with the reorganization/transaction by notifying you if required by law.
  • Invalidity of the terms. If part of the Agreement turns out to be invalid, the remaining terms will continue to apply.
  • The completeness of the agreement. This Agreement (together with the mentioned policies) fully defines the relationship between you and us regarding the Service.