Patientnämnden is an organization that focuses on enhancing the quality of publicly funded healthcare, dental care, and municipal care in Kristianstad. It serves as a platform for patients to provide feedback and lodge complaints regarding their experiences with these services. The organization also plays a crucial role in educating patients about their rights and guiding them on how to contact the appropriate authorities when they have concerns.
In addition to addressing individual feedback, Patientnämnden recruits, trains, and supervises support persons specifically for patients undergoing psychiatric compulsory care. This initiative aims to ensure that patients receive the necessary support during their treatment. The organization also analyzes the feedback and complaints it receives, using this information to contribute to quality development in healthcare and improve patient safety.
To further assist patients, Patientnämnden offers various e-services designed for convenience. It actively engages in reporting common inquiries and errors, which helps to identify areas for improvement within the healthcare system. Through these efforts, Patientnämnden aims to foster a more responsive and patient-centered healthcare environment.