Norrköpings kommun, Socialkontoret serves as the corporate office for social services in Norrköping. It provides a range of services aimed at assisting residents with various social needs. The office includes multiple departments that handle different aspects of social services, ensuring that individuals can receive tailored support based on their specific circumstances.
The Socialkontoret offers application assistance for social services, helping residents navigate the process of obtaining necessary support. It also provides a platform for reporting concerns or issues, known as Orosanmälan, which allows individuals to raise matters of urgency or distress. For those in immediate need, emergency social services are available during evenings and weekends, ensuring that assistance is accessible at critical times.
Additionally, the office prioritizes client confidentiality and offers guidance on rights related to social services. It also provides information on the appeals process for decisions made regarding social services, ensuring that individuals are informed of their options. Reception services are available for initial inquiries, allowing residents to seek information and support in a welcoming environment.