Föreningen Kontakta is an association based in Stockholm that focuses on enhancing secure customer contacts and interactions. The organization emphasizes the importance of safe communication practices in business settings, promoting best practices in customer relations. Members benefit from various resources aimed at improving their skills and knowledge in customer service.
The association offers a calendar of events that includes networking opportunities and training sessions. One of its key initiatives is the KontaktAkademin, which provides training and development programs for professionals in the customer service field. Additionally, Föreningen Kontakta organizes Kontaktadagen, an event specifically dedicated to customer engagement, allowing members to connect and share insights with peers.
Föreningen Kontakta also provides regular news updates related to customer service, ensuring that its members stay informed about the latest trends and developments in the industry. Membership options are available for those interested in accessing the association's resources and participating in its events.