Sundsvall Energi operates the Korstaverket power station, which is involved in the provision of district heating services. The facility emphasizes a commitment to risk-free and cost-effective solutions for its customers. In addition to energy production, Sundsvall Energi manages billing for Sundsvall Elnät, ensuring streamlined billing processes for both private and business customers.
The company has implemented a new billing system aimed at enhancing the customer experience, which includes an updated invoice appearance introduced in November. Customers will also receive new customer numbers to facilitate access to their online accounts. Sundsvall Energi is actively developing an updated online portal, known as Mina sidor, to further improve service delivery and customer interaction. Additionally, the organization is focused on recycling waste as part of its operational practices. Customer service support is available to assist users with their inquiries and needs.