Sundsvalls Energi operates as a corporate office providing a range of services primarily related to energy and billing. It offers billing services for Sundsvall Elnät and has recently implemented a new billing system aimed at improving invoice management. An updated invoice design will take effect in November, enhancing clarity and user experience for customers.
The organization provides a customer portal known as "Mina sidor," which features new customer numbers to streamline access to services. Sundsvalls Energi caters to both private customers and businesses, ensuring that a wide array of clients can benefit from its offerings. Additionally, customer service support is available to assist users with inquiries and issues.
Sundsvalls Energi emphasizes risk-free and cost-effective district heating solutions, contributing to sustainable energy practices. The company also engages in waste recycling services, reflecting a commitment to environmental responsibility. Overall, the organization is focused on enhancing customer experience and service delivery across its various offerings.