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How do you get a receipt for an SL ticket?

Where card-trip receipts are shown and who to ask about other SL tickets.

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Short answer

If you pay for SL by tapping a payment card, you can see your receipts on sl.se, which also has a section called Betalning och kvitton about how payment works and where to find them. For tickets bought in other ways, ask SL customer service.

SL: how to pay Illustration of a metro train, a tram, a city bike and a parking sign on a city street

Why

  1. On sl.se you can see the time left on your ticket, how many trips you have made, your receipts and the amount that will be charged to your account, according to SL.
  2. SL has a section called Betalning och kvitton that explains how payment works and how you find your receipts, according to SL.
  3. With a tapped card, the single tickets you used are totalled after the day ends and the amount is charged to your payment card account, according to SL.

Details

Your card journeys are listed on SL's page for your trips with a payment card, where you can also change to the reduced price if you qualify. For tickets bought in the SL app, over the counter or from an agent, ask SL customer service on 08 600 10 00, open around the clock. For all ways to pay see how to pay for SL in Stockholm, and for everyday costs see what it costs to live in Stockholm.

Tip

Check your receipts on sl.se after a day of travel, since the charge is made after the day ends. If you need a receipt for a ticket bought another way, ask SL customer service before you travel on.

What may differ

How you get a receipt depends on how you paid: for trips on a tapped payment card the receipts are on sl.se, while for the SL app, an SL card or an agent you should ask SL customer service.

Common misconception

A bank card statement is the only proof of an SL trip.

What actually happens

For trips on a tapped payment card, SL shows your receipts, the number of trips and the amount to be charged on sl.se.

People also ask

  • How do I get a receipt for an SL ticket?
  • Can I download an SL receipt?

Sources

This answer is for reference only. Rules can change, so check SL before you travel.

SL: how to pay

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