Bookboost AB is a software company based in Malmö that specializes in providing customer relationship management (CRM) solutions tailored for the hospitality industry. The company's offerings include tools designed to enhance guest communication and engagement, which are critical for improving the overall guest experience. Bookboost's software features multi-channel capabilities, allowing businesses to reach their customers through various platforms, and includes a unified inbox for managing communications efficiently.
The company also provides a guest web app that aims to improve user experience by centralizing interactions. Additionally, Bookboost offers a customer data platform that consolidates information, making it easier for hospitality teams to access and utilize guest data effectively. By focusing on reducing manual and disconnected communication processes, Bookboost aims to support various teams within hospitality businesses, ultimately increasing return on investment through more effective guest interactions. The company also provides a guide for potential users to help them understand the benefits of its services.