How to edit or delete your review

Have you made a mistake, changed your mind, or do you no longer want your review to be visible? It is your text, and you decide about it.

How to ask for a change or deletion

1. Write to [email protected] from the Google address you use to sign in. This shows us that the review is yours.
2. Write "SverigesForetagsGuide" and a short subject, for example "Edit review" or "Delete review".
3. Paste the link to the business page and tell us which review it is.
4. If you want to change the text, write what the new version should say.

We do not offer phone support. We answer by email as soon as we can.

What happens to an edited review?

An edited review is checked in the same way as a new one. It must still be about your own experience and follow the rules in Review moderation. This also applies if a business has asked you to change it: you may never receive money or gifts for changing a rating.

Do you want to delete everything?

If you want to remove your whole account and all your reviews, see How to delete your account and data. Under the General Data Protection Regulation (GDPR), you have the right to have your personal data erased. We reply within 30 days. If you are not satisfied with our reply, you can complain to the Swedish Authority for Privacy Protection (IMY). More about this in the Privacy Policy.

Is it someone else's review?

You can only edit or delete your own reviews. If you think another review is unfair or fake, see How to complain about an unfair or fake review.

Related

• How to write a review
• How to delete your account and data
• How to complain about an unfair or fake review
• Review moderation
• Privacy Policy

Sources

• General Data Protection Regulation, Regulation (EU) 2016/679, GDPR (eur-lex.europa.eu)
• Swedish Authority for Privacy Protection (IMY): Right to erasure, in Swedish (imy.se)