How to report illegal content

If you see something on SverigesForetagsGuide that you believe is illegal, you can report it to us. It can be a review, a comment, a photo or a text.

What can you report?

• defamation and serious accusations
• threats and harassment
• personal data about you or others, such as a phone number or an address
• photos or texts used without permission from the rights holder
• fraud and fake offers

Is it only wrong information about a business, such as the address or opening hours? Use the Correct an inaccuracy in a listing form. Do you disagree with a review? See How to complain about an unfair or fake review.

How to report

Send an email to [email protected] with the subject "Content complaint". A separate form will come later. Include:

• the link (URL) to the content
• why you believe it is illegal
• your name and email address
• a statement that the information you give is accurate and complete

What happens next?

• We confirm that we have received your report.
• We assess it carefully and objectively. We aim to answer within 5 working days.
• We tell you what we decided and how you can ask for a new review.
• The person who published the content is told if we remove it and why.

You can ask for a new review within 6 months by replying to our email or writing to [email protected]. A person, not an automated system, handles the new review.

If someone's life or safety may be at risk, we contact the police. In an emergency, call 112 yourself.

Which rules do we follow?

Sweden is an EU member, so the EU Digital Services Act (DSA) applies directly. We handle reports under Article 16 of the DSA. The Digital Services Coordinator in Sweden is the Swedish Post and Telecom Authority (PTS). We process personal data under the GDPR and the Swedish Data Protection Act. More in our Terms of Use and on the Legal Information page.

Related

• How to complain about an unfair or fake review
• How to contact us
• Terms of Use
• Legal Information

Sources

• Regulation (EU) 2022/2065 on digital services, DSA (eur-lex.europa.eu)
• Swedish Post and Telecom Authority, PTS: the DSA, rules on digital services, in Swedish (pts.se)
• Swedish Act (2018:218) with supplementary provisions to the GDPR, in Swedish (riksdagen.se)